DECISION HUB

Marketing & ecommerce

Evaluate campaigns after gross margin and other costs, then connect acquisition performance with order value, repeat buying and churn.

A connected workflow

Connect advertising return, acquisition cost, order value and customer retention. Work through the calculators in the order that matches the decision rather than collecting isolated metrics.

  1. Validate attribution: Define which orders and customers belong to the campaign before calculating return.
  2. Apply margin: Convert attributed revenue into gross contribution before comparing it with advertising and creative costs.
  3. Connect the customer: Review order value, repeat purchase behaviour, returns and churn for the same acquired cohort.
  4. Set the scale rule: Increase spend only when the downside case remains above break-even and cash payback is acceptable.

Checks before acting

  • Include agency, creative, discount and fulfilment costs where relevant.
  • Do not credit one conversion fully to several channels.
  • Separate new-customer economics from existing-customer orders.

This hub organises educational planning tools. Confirm material tax, legal, employment, accounting or funding decisions with the relevant authority or a qualified professional.